A true highlight of a holiday in Switzerland
An extraordinary route across the Alps
Gotthard Panorama Express
An enchanting cruise and rail journey between Lucerne and Lugano
Some of the most spectacular lakes and mountain scenery in Switzerland
Unforgettably stunning mountain journeys
An unforgettable journey through the Centovalli and the Valle Vigezzo
Extremely pretty journey across the Langwieser Viaduct to Arosa
Lötschberg Regio Express
A beautiful journey between the Bernese Oberland and the Valais region
Emmental Regio Express
A journey through the gentle Emmental landscape in the heart of Switzerland
A journey through northern Switzerland's undulating hills and picture perfect villages
Winter scenic rail
Glorious winter holidays with scenic rail throughout Switzerland
Furka Line Steam Train
Nostalgic journey across the Furka Pass with spectacular views
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Swiss Holiday Brochures
Open 21 December 2019 - 25 March 2020
In a tranquil position with stunning views and only around 5 minutes from the station you will find Wengen’s oldest hotel which dates from the end of the 19th century. The hotel's little electric car can take you up to the station in the mornings whilst skis and boots can be left at the ski depot overnight (next to the Männlichen cable car).
Facilities include comfortable lounges with an open log fire burning in the hearth and a cosy bar which becomes a lively venue most evenings. The dining room furnished in traditional wooden style; dinner is an excellent four course affair and the ample buffet breakfast will set you up for the day’s skiing. Once a week there is a meat fondue evening and on another evening a fine buffet dinner. The hotel also has a ski room and a terrace overlooking the valley.
The Alpenrose was formerly run by Paul and Margaret von Allmen and is now in the capable hands of their daughter Ursula who continues the family tradition of warm hospitality and excellent service in this alpine hotel. Many guests return again and again, as you'll discover at the weekly welcome drink. We have known the Alpenrose for 25 years and have seen it develop into one of Wengen's best three star hotels. Highly recommended.
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Contact us to book your holiday
Call us on 0800 619 1200 or email us at firstname.lastname@example.org
The Swiss Holiday Company is a trading name of
Travelco Limited with whom your contract is made and whose registered address
is Nucleus House, 2 Lower Mortlake Road, Richmond TW9 2JA.
You, or any member of your party, may cancel
your travel arrangements at any time. Written notification from the person who
made the booking or your travel agent must be received at our offices. Since we
incur costs in cancelling your travel arrangements, you will have to pay
cancellation charges as follows (see also the exception below). If the reason for your cancellation is covered
under the terms of your insurance policy, you may be able to reclaim these charges.
(For bookings including an AmaWaterways river cruise cancellation
charges are as shown on www.amawaterways.co.uk/terms-conditions)
Full holiday cost
If, after our confirmation invoice has been
issued, you wish to change your travel arrangements in any way, for example
your chosen departure date or accommodation, we will do our utmost to make
these changes but it may not always be possible. Any request for changes to be
made must be in writing from the person who made the booking or your travel
agent. You will be asked to pay an administration charge of £20 per person and
any further cost we incur in making this alteration. You should be aware that these costs could
increase the closer to the departure date that changes are made and you should
contact us as soon as possible. Note: Certain travel arrangements may not be
changeable after a reservation has been made and any alteration request could
incur a cancellation charge of up to 100% of that part of the arrangements.
It is a term of your booking that we are able to
make changes to any aspect of your booking. If the change is insignificant, we
will ensure that you are notified about it. Examples of insignificant changes
include alteration of your outward/return flights by less than 12 hours,
changes to aircraft type, change of accommodation to another of the same or
higher standard, changes of carriers. If we are
constrained by circumstances beyond our control to alter significantly any of
the main characteristics of the travel services that make up your package you
will have the rights set out below. We will contact you and you will have the
choice of accepting the change or having a refund of all monies paid. You can
also accept an alternative holiday, where we offer one (we will refund any
price difference if the alternative is of a lower value). We will tell you the
procedure for making your choice. Please read any notification of changes
carefully and respond promptly as if you do not respond to us within the
timescale given your booking may be cancelled. If you choose to
accept a refund we will pay compensation as detailed below except where the
significant change is due to unavoidable and extraordinary circumstances, which
means a situation beyond our control, the consequences of which could not have
been avoided even if all reasonable measures had been taken. The compensation
that we offer does not exclude you from claiming more if you are entitled to do
We unconditionally guarantee that there will be
no surcharge to your holiday price after you have made your booking. However,
we reserve the right to increase our prices at any time before you book. All
prices are quoted in £s sterling. Summer 2020 prices were calculated in September 2019 using an
exchange rate of £1 = 1.20 Swiss Francs and Ski 2019/2020 prices were calculated in April 2019 using an exchange rate of £1 = 1.28 Swiss Francs.
You must inform us without undue delay of any
failure to perform or improper performance of the travel services included in
this package. If any of the travel services included in your package are not
performed in accordance with the contract, or are improperly performed, by us
or the travel service suppliers, and this has affected the enjoyment of your
travel arrangements, you may be entitled to an appropriate price reduction or
compensation or both. We will not be liable where any failure to perform or
improper performance of the travel services is due to: you or another member of
your party; or a third party unconnected with the provision of the travel
services in the package and is unforeseeable or unavoidable; or unavoidable and
extraordinary circumstances, which means a situation beyond
our control, the consequences of which could not have been avoided even if all
reasonable measures had been taken. Our liability, except
in cases involving death, injury or illness, shall be limited to a maximum of
three times the cost of your travel arrangements. Our liability will also be
limited in accordance with and/or in an identical manner to:
a) The contractual terms of the companies that provide the
travel services that make up your package. These terms are incorporated into
this booking; and
b) Any relevant international convention, for example the
Montreal Convention in respect of travel by air, the Athens Convention in
respect of travel by sea, the Berne Convention in respect of travel by rail and
the Paris Convention in respect of the provision of accommodation, which limit
the amount of and conditionsunder which compensation can be claimed for death,
injury, delay to passengers and loss, damage and delay to luggage. We are to be
regarded as having all benefit of any limitation of the extent of or the
conditions under which compensation is to be paid under these or any
conventions. Under EU law (Regulation 261/2004) you have rights in some
circumstances to refunds and/or compensation from your airline in cases of
denied boarding, cancellation or delay to flights. Full details will be publicised
at EU airports and available from airlines. However, reimbursement in such
cases will not automatically entitle you to a refund of your holiday cost from
us. Your right to a refund and/or compensation from us is set out in these
booking conditions. If any payments to you are due from us, any payment made to
you by the airline or any other service provider will be deducted. If it is
impossible to ensure your return as scheduled due to unavoidable and
extraordinary circumstances, we will bear the cost of necessary accommodation,
if possible of equivalent category, for a maximum of three nights. The limit
doesn’t apply to persons with reduced mobility and any person accompanying
them, pregnant women and unaccompanied minors, or persons in need of specific
medical assistance, provided that you notified us of these needs at least 48
hours before the start of your holiday.
NB this entire clause 8 does not apply
to any separate contracts that you may enter into for excursions or activities
whilst on holiday.
We provide full financial protection for our
package holidays. For flight-based
holidays, this is by way of our Air Travel Organiser’s Licence number 3148.
When you buy an ATOL protected flight or flight inclusive holiday from us you
will receive an ATOL Certificate. This lists what is financially protected,
where you can get information on what this means for you and who to contact if
things go wrong. We will provide you with the services listed on the ATOL
Certificate (or a suitable alternative). In some cases, where we aren’t able to
do so for reasons of insolvency, an alternative ATOL holder may provide you
with the services you have bought or a suitable alternative (at no extra cost
to you). You agree to accept that in those circumstances the alternative ATOL
holder will perform those obligations and you agree to pay any money
outstanding to be paid by you under your contract to that alternative ATOL
holder. However, you also agree that in some cases it will not be possible to appoint
an alternative ATOL holder, in which case you will be entitled to make a claim
under the ATOL scheme (or your credit card issuer where applicable).If we are unable to provide the services
listed (or a suitable alternative, through an alternative ATOL holder or
otherwise) for reasons of insolvency, the Trustees of the Air Travel Trust may
make a payment to (or confer a benefit on) you under the ATOL scheme. You agree
that in return for such a payment or benefit you assign absolutely to those
Trustees any claims which you have or may have arising out of or relating to
the non-provision of the services, including any claim against us, the travel
agent (or your credit card issuer where applicable). You also agree that any
such claims may be re-assigned to another body, if that other body has paid
sums you have claimed under the ATOL scheme. If you book a package
holiday other than by air from this brochure, your monies are protected by way
of our ABTA bond (W6262).
are a Member of ABTA, membership number W6262. We are obliged to maintain a
high standard of service to you by ABTA’s Code of Conduct. We can also offer
you ABTA’s scheme for the resolution of disputes which is approved by the Chartered Trading Standards Institute. If we
can’t resolve your complaint, go to www.abta.com
to use ABTA’s simple procedure. Further information on the Code and
ABTA’s assistance in resolving disputes can be found on www.abta.com. You can also
access the European Commission Online Dispute (ODR) Resolution platform at https://ec.europa.eu/consumers/odr/. This ODR platform is a means of notifying us of your complaint; it will not
determine how your complaint should be resolved.
you have a complaint about any of the services included in your holiday, you
must inform the relevant supplier (e.g. your hotelier) without undue delay who
will endeavour to put things right. If it is not resolved locally, please
follow this up within 28 days of your return home by writing to us giving your
booking reference and all other relevant information. Please keep your letter
concise and to the point. If you fail to follow the requirement to report your
complaint in resort we will have been deprived of the opportunity to
investigate and rectify it and this may affect your rights under this booking.
Please also see clause 10 above on ABTA.
you’re in difficulty whilst on holiday and ask us to help we will provide
appropriate assistance, in particular by providing information on health
services, local authorities and consular assistance; and helping you to find
alternative arrangements and any necessary phone calls/emails. You must pay any
costs we incur if the difficulty is your fault.
specific passport and visa requirements and other immigration requirements are your responsibility and you should
confirm these with the relevant Embassies and/or Consulates. We do not accept
any responsibility if you cannot travel because you have not complied with any passport, visa or immigration
Excursions or other tours that you may choose to book or pay for whilst you are on holiday are not part of your package holiday provided by us.
monies you pay to the travel agent are held by him on behalf and for the
benefit of the Trustees of the Air Travel Trust at all times. This is subject
to the agent’s obligation to pay it to us for so long as we do not fail. If we
fail, any money held at that time by the agent, or subsequently accepted from
you by him, is and continues to be held on behalf of and for the benefit of the
Trustees of the Air Travel Trust without any obligation to pay that money to
Holidays that include an AmaWaterways river cruise are subject to additional
booking conditions. Please refer to www.amawaterways.co.uk/terms-conditions
This website is our responsibility, as your tour operator. It is not published on
behalf of, and does not commit the airlines mentioned herein or any airline
whose services are used in the course of your travel arrangements. Please note that
in accordance with Air Navigation Orders in order to qualify for infant status,
a child must be under 2 years of age on the date of its return flight.
C - North facing rooms with bath (mostly with double beds) Add £0 per person per night
B - South western facing rooms with bath, balcony and views of the Lauterbrunnen valley: Add £15 per person per night
A - Superior south western facing rooms with bath, seating area and balcony: Add £37 per person per night
Room Category -
Bed & Breakfast
- Prices shown are in £'s per person, based on 7 nights
Single room supplement add per night:
£18 in C rooms.
£23 in B rooms.
£0 in A rooms.
For other durations add or deduct the extra night prices from the period in which they fall.
Flight supplements may apply at the time of booking and for flights from alternative airports.
Prices for rail and self drive holidays on request.
Call 0800 619 1200 for bookings and more information
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Hotel Wengener Hof
Sunstar Hotel Wengen
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